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SME AI Programme

Practical AI training for small teams that need faster admin, content, sales, and operations workflows.

Beginner to practicalScoped workshopSmall business teams

01 / OVERVIEW

What this programme is

The SME AI Programme helps small teams find practical AI uses without buying into vague automation promises.

The programme focuses on everyday work: replies, quotations, admin notes, content workflows, comparisons, simple trackers, and review before customer-facing use.

02 / WHO IT IS FOR

Built for the right context

  • Founders or operators who want practical AI habits.
  • Small teams handling repeated admin, sales, content, or support work.
  • Businesses that need a scoped training format before committing to deeper tooling.

03 / OBJECTIVES

What learners should leave with

  • Pick one repeated business task AI can safely assist.
  • Draft reusable prompts for sales, admin, or content workflows.
  • Create a simple tracker, workflow, or document output.
  • Review AI-generated business copy before it reaches customers.

04 / MODULE OUTLINE

Seven modules, summary only

M-01

AI Basics

Understand what AI can and cannot do before using it for real work.

  • Common AI uses
  • Human judgement
  • Safe first tasks
Safe-use checklist
M-02

Prompting

Give clearer instructions and review the result instead of accepting the first answer.

  • Prompt structure
  • Context and constraints
  • Review loops
Reusable prompt template
M-03

Workflows

Break a repeated task into steps where AI can help without taking over.

  • Task mapping
  • Drafting support
  • Human checkpoints
Workflow map
M-04

Research

Use AI to explore and compare information while checking sources and missing context.

  • Question framing
  • Source comparison
  • Briefing notes
One-page comparison brief
M-05

Build Practice

Turn the learning into a visible output, prototype, worksheet, tracker, or build-lab path.

  • Output selection
  • Build planning
  • First useful draft
Practical build artifact
M-06

Review And Safety

Check AI output for mistakes, privacy risk, weak claims, tone issues, and missing review.

  • Accuracy checks
  • Privacy awareness
  • Share-readiness review
Review checklist
M-07

Final Project

Package one useful result and explain what was made, how it was checked, and what comes next.

  • Project story
  • Evidence of work
  • Next improvement
Final project story

05 / DELIVERY

How it runs

  • Scoped around the business context and team readiness.
  • Training outputs are practical drafts and workflow artifacts.
  • Customer, employee, and private business data should not be pasted into public AI tools without approval.

06 / NEXT ACTION

Review the path, then choose the right next step.

Public pages stay at overview level. Academy learning surfaces hold the actual lessons, labs, and resources.